Cleaning Services Derry

Frequently Asked Questions About Cleaning Services

How can I get rid of tough stains on carpets?

Tough carpet stains can be challenging, but several methods can help:

• Blot, don't rub: When treating fresh stains, blot with a clean cloth or paper towel to absorb as much of the stain as possible. Rubbing can spread the stain and damage carpet fibers.
• Club Soda: For spills like wine or coffee, pour club soda on the stain, let it fizz, then blot with a clean cloth. Repeat if needed.
• Vinegar Solution: Mix equal parts white vinegar and water, apply to the stain, and blot. Vinegar helps remove stains and odors.
• Baking Soda Paste: Make a paste with baking soda and water, apply to the stain, let it dry, then vacuum. Baking soda absorbs odors and lifts stains.
• Commercial Carpet Cleaner: : Use a commercial carpet cleaner according to the instructions. Choose a cleaner specifically designed for the type of stain you're dealing with.
• Professional Carpet Cleaning: For stubborn or deeply set stains, consider hiring a professional carpet cleaning service. They have specialized equipment and expertise in stain removal.

Always test any cleaning solution on a small, inconspicuous area of the carpet first to ensure it doesn't cause discoloration or damage.

How do I get rid of pet odors in my home?

Pet odors can linger in a home, creating an unpleasant environment. Here's how to eliminate them:

• Clean Pet Bedding: Wash pet bedding regularly in hot water to remove odors and bacteria.
• Vacuum Thoroughly: Vacuum carpets, rugs, and upholstery frequently using a vacuum cleaner with a pet hair attachment.
• Enzyme Cleaners: Use enzyme cleaners specifically designed for pet odors. These cleaners break down the odor-causing molecules.
• Baking Soda: Sprinkle baking soda on carpets and upholstery, let it sit for a few hours, then vacuum. Baking soda absorbs odors.
• Air Fresheners: Use air fresheners or diffusers to mask odors temporarily.
• Professional Cleaning: For persistent odors, consider hiring a professional cleaning service specializing in pet odor removal.

Regular cleaning, enzyme cleaners, and baking soda are effective methods for eliminating pet odors and maintaining a fresh-smelling home.

What is the difference between cleaning, sanitizing, and disinfecting?

While often used interchangeably, cleaning, sanitizing, and disinfecting have distinct meanings:

• Cleaning: Removing dirt, dust, and debris from surfaces using soap or detergent and water. It improves the appearance and removes visible contaminants.
• Sanitizing: Reducing the number of bacteria on surfaces to a safe level. It uses chemical disinfectants or heat to kill or inactivate bacteria.
• Disinfecting: Killing or inactivating most disease-causing microorganisms on surfaces. It uses stronger chemical disinfectants than sanitizing and targets a wider range of pathogens.

Cleaning is usually the first step, followed by sanitizing or disinfecting depending on the level of hygiene required.

What should I ask a cleaning service before hiring them?

Before hiring a cleaning service, consider asking these questions to ensure they meet your requirements and expectations:

• Experience: 'How long have you been in business, and what type of cleaning services do you specialize in?'
• Licensing and Insurance: 'Are you licensed, insured, and bonded? Can I see proof of coverage?'
• Background Checks: 'Do you conduct background checks on your employees?'
• Cleaning Supplies: 'Do you provide your own cleaning supplies and equipment, or should I provide them?'
• Cleaning Methods: 'What cleaning methods and products do you use?'
• References: 'Can you provide references from previous clients?'
• Scheduling and Availability: 'What days and times are you available for cleaning?'
• Pricing and Payment: 'What is your pricing structure, and what payment methods do you accept?'
• Cancellation Policy: 'What is your cancellation policy?'
• Satisfaction Guarantee: 'Do you offer a satisfaction guarantee? What happens if I'm not happy with the service?'

By asking these questions, you can assess their professionalism, reliability, and suitability for your cleaning needs.