Window Cleaning Ashford

Frequently Asked Questions About Window Cleaning

What should I do if my window cleaner doesn't do a good job?

If you're unhappy with the results of your window cleaning service, take these steps:

• Inspect Thoroughly: Check all windows carefully to identify any issues, such as streaks, missed spots, or damage.
• Document the Problems: Take photos or videos of any unsatisfactory areas to provide evidence.
• Contact the Company: Contact the window cleaning company immediately and politely explain the issues. Provide the documentation you gathered.
• Request a Redo: Ask the company to redo the cleaning in the unsatisfactory areas. Most reputable companies offer a satisfaction guarantee and will be willing to address your concerns.
• Leave a Review: If the company is unwilling to resolve the issues, consider leaving an honest review online to inform other potential customers.

Clear communication, documentation, and a willingness to work towards a resolution can help address unsatisfactory window cleaning results.

Can I clean my own windows effectively?

While it's certainly possible to clean your own windows, achieving a professional-level, streak-free finish can be challenging. Professional window cleaners have experience, techniques, and tools (like squeegees and water-fed poles) that make cleaning more efficient and effective.

If you choose to clean your own windows, use a good quality glass cleaner and microfiber cloths. Avoid cleaning windows in direct sunlight, as the cleaning solution can dry too quickly and leave streaks. It's also crucial to take safety precautions if you're cleaning high windows, using a stable ladder and having someone spot you.

Do I need to do anything to prepare for my window cleaning appointment?

To ensure a smooth and efficient window cleaning service, take these steps to prepare:

• Clear Obstructions: Remove any obstructions from windows, both inside and outside, such as furniture, curtains, or plants. This allows the cleaners easy access to the windows.
• Unlock Windows and Gates: Ensure all windows that need cleaning are unlocked and accessible. If there are gates or fences, unlock them as well.
• Secure Pets: If you have pets, secure them in a safe area away from the cleaning activity.
• Inform Cleaners of Special Requests: Communicate any special requests or concerns to the window cleaners beforehand, such as cleaning delicate windows or avoiding certain areas.

By taking these preparatory steps, you can create a more efficient and enjoyable window cleaning experience for both you and the cleaners.

What type of cleaning solutions do window cleaners use?

Window cleaners use a variety of cleaning solutions depending on the type of cleaning method and the level of dirt and grime:

• Commercial Glass Cleaners: These are widely available and effective for general window cleaning. They typically contain surfactants to break down dirt and alcohol to help the solution dry quickly and prevent streaks.
• Vinegar Solutions: A mixture of equal parts white vinegar and water is a natural and effective cleaner that cuts through grime and hard water stains.
• Purified Water: Water-fed pole systems use purified water, which dries without leaving streaks or spots. It's an environmentally friendly option that is effective for reaching high windows.
• Specialized Solutions: For stubborn stains like hard water deposits, paint splatters, or bird droppings, window cleaners may use specialized cleaning solutions formulated for specific types of stains.

Reputable window cleaners choose cleaning solutions that are safe for your windows, effective at removing dirt and grime, and environmentally friendly whenever possible.