Window Cleaning Kendal

Frequently Asked Questions About Window Cleaning

How often should I have my windows cleaned?

The frequency of window cleaning depends on factors like your location, surrounding environment, and personal preferences. As a general guideline:

• Twice a Year: Cleaning windows in the spring and fall is a common practice to remove dirt accumulated during the winter and pollen from the spring.
• Quarterly: If you live in a busy city or near a coast with salt spray, more frequent cleanings may be necessary.
• Monthly: For businesses, especially those with high foot traffic or prominent storefronts, monthly cleanings can help maintain a professional appearance.

You can adjust the frequency based on your needs and budget. Consider factors like the visibility of dirt and grime, your tolerance for dirty windows, and the overall appearance of your home or business.

Do I need to do anything to prepare for my window cleaning appointment?

To ensure a smooth and efficient window cleaning service, take these steps to prepare:

• Clear Obstructions: Remove any obstructions from windows, both inside and outside, such as furniture, curtains, or plants. This allows the cleaners easy access to the windows.
• Unlock Windows and Gates: Ensure all windows that need cleaning are unlocked and accessible. If there are gates or fences, unlock them as well.
• Secure Pets: If you have pets, secure them in a safe area away from the cleaning activity.
• Inform Cleaners of Special Requests: Communicate any special requests or concerns to the window cleaners beforehand, such as cleaning delicate windows or avoiding certain areas.

By taking these preparatory steps, you can create a more efficient and enjoyable window cleaning experience for both you and the cleaners.

How can I tell if a window cleaning company is insured?

To ensure your protection in case of accidents or damage, always verify that a window cleaning company is insured:

• Ask Directly: When requesting quotes or contacting the company, ask directly if they have liability insurance and workers' compensation insurance.
• Check Their Website: Many reputable window cleaning companies will prominently display their insurance information on their website.
• Request Proof of Insurance: Don't hesitate to request a copy of their insurance certificate for verification. This document outlines their coverage and policy details.

A reputable and responsible window cleaning company will be transparent about their insurance coverage, providing peace of mind for their clients.

What should I do if my window cleaner doesn't do a good job?

If you're unhappy with the results of your window cleaning service, take these steps:

• Inspect Thoroughly: Check all windows carefully to identify any issues, such as streaks, missed spots, or damage.
• Document the Problems: Take photos or videos of any unsatisfactory areas to provide evidence.
• Contact the Company: Contact the window cleaning company immediately and politely explain the issues. Provide the documentation you gathered.
• Request a Redo: Ask the company to redo the cleaning in the unsatisfactory areas. Most reputable companies offer a satisfaction guarantee and will be willing to address your concerns.
• Leave a Review: If the company is unwilling to resolve the issues, consider leaving an honest review online to inform other potential customers.

Clear communication, documentation, and a willingness to work towards a resolution can help address unsatisfactory window cleaning results.