Window Cleaning Salisbury

Frequently Asked Questions About Window Cleaning

What should I do if my window cleaner doesn't do a good job?

If you're unhappy with the results of your window cleaning service, take these steps:

• Inspect Thoroughly: Check all windows carefully to identify any issues, such as streaks, missed spots, or damage.
• Document the Problems: Take photos or videos of any unsatisfactory areas to provide evidence.
• Contact the Company: Contact the window cleaning company immediately and politely explain the issues. Provide the documentation you gathered.
• Request a Redo: Ask the company to redo the cleaning in the unsatisfactory areas. Most reputable companies offer a satisfaction guarantee and will be willing to address your concerns.
• Leave a Review: If the company is unwilling to resolve the issues, consider leaving an honest review online to inform other potential customers.

Clear communication, documentation, and a willingness to work towards a resolution can help address unsatisfactory window cleaning results.

What are some tips for cleaning windows without streaks?

Streaks are a common frustration when cleaning windows. Follow these tips to minimize streaks and achieve a sparkling finish:

• Clean on a Cloudy Day: Direct sunlight can cause the cleaning solution to dry too quickly, leaving streaks. Cleaning windows on a cloudy day or in the shade is best.
• Use the Right Tools: Microfiber cloths are ideal for cleaning glass as they are lint-free. Squeegees are also effective for removing cleaning solution without streaks.
• Clean from Top to Bottom: Start cleaning from the top of the window and work your way down to prevent drips from causing streaks on already cleaned areas.
• Overlap Squeegee Strokes: When using a squeegee, overlap each stroke slightly to ensure complete coverage and prevent streaks.
• Wipe the Squeegee Blade: Wipe the squeegee blade clean after each stroke to remove dirt and moisture that can cause streaks.

With practice and the right technique, you can achieve streak-free windows and enjoy crystal clear views.

How can I tell if a window cleaning company is insured?

To ensure your protection in case of accidents or damage, always verify that a window cleaning company is insured:

• Ask Directly: When requesting quotes or contacting the company, ask directly if they have liability insurance and workers' compensation insurance.
• Check Their Website: Many reputable window cleaning companies will prominently display their insurance information on their website.
• Request Proof of Insurance: Don't hesitate to request a copy of their insurance certificate for verification. This document outlines their coverage and policy details.

A reputable and responsible window cleaning company will be transparent about their insurance coverage, providing peace of mind for their clients.

What should I ask a window cleaner before hiring them?

Asking the right questions before hiring a window cleaner ensures a smooth and satisfactory experience. Here are some important questions to consider:

• Experience: 'How long have you been in the window cleaning business?'
• Licensing and Insurance: 'Are you licensed, insured, and bonded?'
• Cleaning Methods: 'What cleaning methods and solutions do you use? Do you use traditional methods or a water-fed pole system?'
• Safety Procedures: 'What safety precautions do you take, especially for high-rise window cleaning?'
• Guarantees: 'Do you offer a satisfaction guarantee?'
• References: 'Can you provide references from previous clients?'

By asking these questions, you can assess their professionalism, experience, and commitment to safety and customer satisfaction.