Window Cleaning Sunderland

Frequently Asked Questions About Window Cleaning

What should I do if my window cleaner doesn't do a good job?

If you're unhappy with the results of your window cleaning service, take these steps:

• Inspect Thoroughly: Check all windows carefully to identify any issues, such as streaks, missed spots, or damage.
• Document the Problems: Take photos or videos of any unsatisfactory areas to provide evidence.
• Contact the Company: Contact the window cleaning company immediately and politely explain the issues. Provide the documentation you gathered.
• Request a Redo: Ask the company to redo the cleaning in the unsatisfactory areas. Most reputable companies offer a satisfaction guarantee and will be willing to address your concerns.
• Leave a Review: If the company is unwilling to resolve the issues, consider leaving an honest review online to inform other potential customers.

Clear communication, documentation, and a willingness to work towards a resolution can help address unsatisfactory window cleaning results.

Do I need to do anything to prepare for my window cleaning appointment?

To ensure a smooth and efficient window cleaning service, take these steps to prepare:

• Clear Obstructions: Remove any obstructions from windows, both inside and outside, such as furniture, curtains, or plants. This allows the cleaners easy access to the windows.
• Unlock Windows and Gates: Ensure all windows that need cleaning are unlocked and accessible. If there are gates or fences, unlock them as well.
• Secure Pets: If you have pets, secure them in a safe area away from the cleaning activity.
• Inform Cleaners of Special Requests: Communicate any special requests or concerns to the window cleaners beforehand, such as cleaning delicate windows or avoiding certain areas.

By taking these preparatory steps, you can create a more efficient and enjoyable window cleaning experience for both you and the cleaners.

What are some common window cleaning mistakes to avoid?

Common window cleaning mistakes can lead to streaks, spots, or damage to windows. Avoid these pitfalls for better results:

• Using Paper Towels: Paper towels can leave lint and streaks on windows. Use microfiber cloths instead.
• Cleaning in Direct Sunlight: The cleaning solution dries too quickly, leading to streaks. Clean on a cloudy day or in the shade.
• Not Cleaning the Frames: Dirty window frames can make even clean glass look dingy. Wipe down the frames as part of your cleaning routine.
• Using Harsh Chemicals: Harsh chemicals can damage window seals and etch the glass. Opt for milder cleaning solutions like vinegar or commercial glass cleaners.
• Not Rinsing Thoroughly: Residual cleaning solution can attract dirt and cause streaks. Rinse windows thoroughly with clean water.

By avoiding these mistakes, you can improve your window cleaning technique and achieve more satisfactory results.

How often should I have my windows cleaned?

The frequency of window cleaning depends on factors like your location, surrounding environment, and personal preferences. As a general guideline:

• Twice a Year: Cleaning windows in the spring and fall is a common practice to remove dirt accumulated during the winter and pollen from the spring.
• Quarterly: If you live in a busy city or near a coast with salt spray, more frequent cleanings may be necessary.
• Monthly: For businesses, especially those with high foot traffic or prominent storefronts, monthly cleanings can help maintain a professional appearance.

You can adjust the frequency based on your needs and budget. Consider factors like the visibility of dirt and grime, your tolerance for dirty windows, and the overall appearance of your home or business.