Window Cleaning Epsom

Frequently Asked Questions About Window Cleaning

What are some signs that my windows need professional cleaning?

If you notice any of the following signs, it's time to consider hiring a professional window cleaning service:

• Visible Dirt and Grime: Obvious dirt, streaks, or fingerprints on your windows detract from their appearance and hinder natural light.
• Hard Water Stains: Stubborn hard water stains, often appearing as white or cloudy spots, can be difficult to remove with DIY methods.
• Difficulty Seeing Clearly: If dirt or grime obstructs your view, it's a sign that your windows need a thorough cleaning.
• Allergies: Dirty windows can harbor dust and allergens, triggering allergies or respiratory problems for sensitive individuals.
• Last Cleaning Was Over Six Months Ago: If it's been more than six months since your last professional cleaning, it's generally a good idea to schedule another one.

Professional window cleaning can restore the clarity and shine of your windows, improve your view, create a healthier indoor environment, and enhance the overall appearance of your home or business.

What should I ask a window cleaner before hiring them?

Asking the right questions before hiring a window cleaner ensures a smooth and satisfactory experience. Here are some important questions to consider:

• Experience: 'How long have you been in the window cleaning business?'
• Licensing and Insurance: 'Are you licensed, insured, and bonded?'
• Cleaning Methods: 'What cleaning methods and solutions do you use? Do you use traditional methods or a water-fed pole system?'
• Safety Procedures: 'What safety precautions do you take, especially for high-rise window cleaning?'
• Guarantees: 'Do you offer a satisfaction guarantee?'
• References: 'Can you provide references from previous clients?'

By asking these questions, you can assess their professionalism, experience, and commitment to safety and customer satisfaction.

What should I do if my window cleaner doesn't do a good job?

If you're unhappy with the results of your window cleaning service, take these steps:

• Inspect Thoroughly: Check all windows carefully to identify any issues, such as streaks, missed spots, or damage.
• Document the Problems: Take photos or videos of any unsatisfactory areas to provide evidence.
• Contact the Company: Contact the window cleaning company immediately and politely explain the issues. Provide the documentation you gathered.
• Request a Redo: Ask the company to redo the cleaning in the unsatisfactory areas. Most reputable companies offer a satisfaction guarantee and will be willing to address your concerns.
• Leave a Review: If the company is unwilling to resolve the issues, consider leaving an honest review online to inform other potential customers.

Clear communication, documentation, and a willingness to work towards a resolution can help address unsatisfactory window cleaning results.

What type of cleaning solutions do window cleaners use?

Window cleaners use a variety of cleaning solutions depending on the type of cleaning method and the level of dirt and grime:

• Commercial Glass Cleaners: These are widely available and effective for general window cleaning. They typically contain surfactants to break down dirt and alcohol to help the solution dry quickly and prevent streaks.
• Vinegar Solutions: A mixture of equal parts white vinegar and water is a natural and effective cleaner that cuts through grime and hard water stains.
• Purified Water: Water-fed pole systems use purified water, which dries without leaving streaks or spots. It's an environmentally friendly option that is effective for reaching high windows.
• Specialized Solutions: For stubborn stains like hard water deposits, paint splatters, or bird droppings, window cleaners may use specialized cleaning solutions formulated for specific types of stains.

Reputable window cleaners choose cleaning solutions that are safe for your windows, effective at removing dirt and grime, and environmentally friendly whenever possible.