Carpet Cleaning Basingstoke

Frequently Asked Questions About Carpet Cleaning

What is the difference between steam cleaning and dry cleaning carpets?

Steam cleaning and dry cleaning are two of the most common carpet cleaning methods, each with its advantages and disadvantages:

Steam Cleaning (Hot Water Extraction):

• Involves injecting hot water and cleaning solution into the carpet and then extracting it along with dirt and debris.
• Effective for deep cleaning and removing stubborn stains.
• May require longer drying times (6-12 hours).

Dry Cleaning:

• Uses a specialized cleaning powder or compound that absorbs dirt and is then vacuumed up.
• Suitable for carpets that are sensitive to moisture or require faster drying times (1-2 hours).
• May not be as effective for deep cleaning or removing stubborn stains.

The best method for your carpets depends on the type of carpet, the severity of soiling, and your desired drying time. Consult with a professional carpet cleaning company to determine the most suitable option.

Can carpet cleaning damage my carpets?

Carpet cleaning, when done improperly, can potentially damage carpets. Here are some risks to be aware of:

• Over-Wetting: Using excessive water or not extracting it properly can lead to mold growth, carpet shrinkage, or delamination (separation of the carpet backing).
• Harsh Chemicals: Using harsh chemicals can damage carpet fibers or cause discoloration.
• Improper Technique: Using the wrong cleaning method or equipment can lead to uneven cleaning or damage to the carpet pile.

To minimize the risk of damage, choose a reputable carpet cleaning company with experienced technicians who use appropriate cleaning methods and solutions. Ensure they have proper insurance coverage in case of accidental damage.

What are some common carpet cleaning scams to watch out for?

Be cautious of these common carpet cleaning scams:

• Bait-and-Switch: A company advertises a low price but then tries to upsell you on more expensive services or treatments once they arrive.
• Unrealistic Promises: Be wary of companies that promise to remove all stains or odors, regardless of their age or severity.
• High-Pressure Sales Tactics: Avoid companies that use aggressive or high-pressure sales tactics to force you into making a decision on the spot.
• Lack of Credentials: Ensure the company is licensed, insured, and has a verifiable track record.
• Hidden Fees: Be clear about the pricing structure and any potential additional fees before agreeing to the service.

To protect yourself from scams, do your research, get multiple quotes, and choose a reputable carpet cleaning company with transparent pricing and a proven track record.

Can carpet cleaning remove allergens?

Yes, professional carpet cleaning can significantly reduce allergens in your carpets. Common allergens found in carpets include:

• Dust Mites: Microscopic creatures that feed on dead skin cells and thrive in carpets.
• Pet Dander: Tiny flakes of skin shed by pets.
• Pollen: Microscopic grains released by plants.
• Mold Spores: Microscopic reproductive cells released by mold.

Professional carpet cleaning uses methods like hot water extraction and specialized cleaning solutions to remove allergens embedded deep within carpet fibers, improving indoor air quality and reducing allergy symptoms. For optimal allergen removal, choose a carpet cleaning company that uses HEPA-filtered vacuums and hypoallergenic cleaning solutions.