Carpet Cleaning Gosport

Frequently Asked Questions About Carpet Cleaning

What are some common carpet cleaning scams to watch out for?

Be cautious of these common carpet cleaning scams:

• Bait-and-Switch: A company advertises a low price but then tries to upsell you on more expensive services or treatments once they arrive.
• Unrealistic Promises: Be wary of companies that promise to remove all stains or odors, regardless of their age or severity.
• High-Pressure Sales Tactics: Avoid companies that use aggressive or high-pressure sales tactics to force you into making a decision on the spot.
• Lack of Credentials: Ensure the company is licensed, insured, and has a verifiable track record.
• Hidden Fees: Be clear about the pricing structure and any potential additional fees before agreeing to the service.

To protect yourself from scams, do your research, get multiple quotes, and choose a reputable carpet cleaning company with transparent pricing and a proven track record.

What should I look for in a carpet cleaning warranty?

When considering a carpet cleaning warranty, pay attention to:

• Duration: How long does the warranty last? Look for warranties that cover a reasonable period, such as 30 days or longer.
• Coverage: What does the warranty cover? Does it cover re-cleaning if stains reappear or if you're not satisfied with the initial cleaning?
• Exclusions: What are the exclusions? Some warranties may not cover certain types of stains, pre-existing damage, or issues related to improper carpet care.
• Claims Process: How do you file a claim if needed? Ensure the claims process is straightforward and easy to understand.

A comprehensive and clear warranty provides peace of mind and ensures recourse if you encounter any issues after the cleaning.

Can carpet cleaning remove pet odors?

Professional carpet cleaning can effectively remove pet odors, but it depends on the severity of the odor and the type of cleaning method used:

• Enzymatic Cleaners: For pet urine odors, enzymatic cleaners are highly effective. These cleaners contain enzymes that break down the odor-causing molecules.
• Hot Water Extraction: This method can help flush out pet urine and odors from deep within carpet fibers.
• Ozone Treatment: In severe cases, an ozone treatment may be necessary to neutralize odors.

Inform the carpet cleaning company about any pet odors, especially urine stains, so they can use the appropriate cleaning methods and solutions for effective odor removal.

How often should I have my carpets cleaned?

The recommended frequency for carpet cleaning depends on several factors:

• Foot Traffic: Areas with high foot traffic, such as hallways and living rooms, require more frequent cleaning than low-traffic areas like bedrooms.
• Pets: Households with pets need more frequent carpet cleaning to remove pet hair, dander, and potential accidents.
• Children: Homes with young children who play on the floor also benefit from more frequent carpet cleaning.
• Allergies: People with allergies may need to have their carpets cleaned more often to reduce allergens.

As a general guideline, it's recommended to have your carpets professionally cleaned every 12-18 months. However, adjust the frequency based on your specific needs and lifestyle. For high-traffic areas or households with pets or children, consider cleaning every 6-12 months.